Shipping policy

📦 Shipping Policy

Processing Time:
All orders are processed within 1–3 business days (excluding weekends and holidays). You will receive an email confirmation with tracking information once your order has shipped.

Shipping Options & Delivery Times:
The delivery time depends on the shipping method you choose at checkout:

  • Economy Shipping: 5–8 business days

  • Standard Shipping: 3–4 business days

  • Express Shipping: 1–2 business days

Shipping Rates:

  • Orders over $100: Free Economy Shipping

  • Orders under $100: Rates are calculated based on weight and destination at checkout

Order Tracking:
Once shipped, tracking information will be emailed to you. Please allow up to 48 hours for tracking updates to appear.

Incorrect Shipping Address:
Please double-check your address at checkout. We are not responsible for delays or losses due to incorrect or incomplete addresses.

Lost or Damaged Orders:
If your order is lost or arrives damaged, please email us at aurea.jewelry.nj@gmail.com within 3 days of delivery with your order number and photos (if applicable).